Since we're moving our warehouse, your order may be shipped from two different warehouses!
Because of the warehouse move, your order was shipped in two different packages from two different warehouses!
Ofc! Just create a return label on DHL's website as usual and put the items in the same package. Oh, and don't forget to register your return on My Page!
Note that you need to have received both packages before you register your return!
Don’t worry! If the return fee was charged twice, then one will automatically be removed within a week.
You get your delivery note by email when we ship your package!